Click and Collect in Naas | Free Delivery Over €150

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Frequently Asked Questions

Welcome to The Nude Wine Co.’s Frequently Asked Questions (FAQ) page, your go-to resource for answers to common queries about ordering wine online. We understand that when it comes to buying wine, you may have questions about our products, the ordering process, delivery, and more. This comprehensive FAQ page aims to provide you with clear and informative answers to address any uncertainties you may have. Whether you’re a wine enthusiast or new to the world of organic wines, we’re here to assist you. Explore the frequently asked questions below to find the information you need and ensure a seamless and enjoyable experience with The Nude Wine Co.


Whether you're a wine enthusiast or new to the world of organic wines, we're here to assist you.

  1. Can I order wine online?

Absolutely! The Nude Wine Co. offers a convenient and secure online ordering system for purchasing our wide selection of organic wines.


  1. How do I place an order for wine on your website?

To place an order, simply browse our website and select the wines you’d like to purchase. Add them to your cart and proceed to the checkout page. Follow the prompts to enter your shipping and payment details, and confirm your order.


  1. What payment methods are accepted for online wine orders?

We accept major credit cards, including Visa and Mastercard for online wine orders. We also offer the option to pay with Apple Pay and Google Pay for added convenience.


  1. Do you offer international shipping for wine?

At the moment, we offer shipping within Ireland only. We are focused on providing excellent service to our local customers and ensuring the quality of our wine throughout the delivery process.


  1. How long does it take for wine to be delivered after placing an order?

Our standard delivery time within Ireland is typically 2-3 business days. However, please note that delivery times may vary depending on your location and any unforeseen circumstances.


  1. What is your return or refund policy for wine purchases?

We take pride in delivering high-quality wines, but if you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will gladly assist you and arrange for a replacement or refund, as necessary.


  1. Can I track my wine shipment online?

Yes, you can track your wine shipment online. Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or through the courier’s tracking system.


  1. Are there any age restrictions or requirements for ordering wine online?

Yes, there are age restrictions for ordering wine online. By placing an order, you confirm that you are at least 18 years of age or the legal drinking age in Ireland. We may require age verification upon delivery.


  1. Can I customize a wine gift or include a personalized message with my order?

Absolutely! We offer the option to include a personalized message with your wine order. Simply enter your message during the checkout process, and we’ll ensure it is included with the delivery.


  1. Do you offer any wine recommendations or suggestions based on my preferences?

Certainly! We love helping our customers discover new wines. If you’re looking for recommendations or have specific preferences, our website features a “Wine Finder” tool that can help you find wines based on taste, grape variety, region, and more. Additionally, our customer support team is always available to assist you and provide personalized recommendations.

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